SaaS - B2B Customer Support Analytics Software - $9.6K MRR
Details
For sale is a well-built and innovative B2B SaaS business in the customer support analytics software niche.
Established in 2015, the business provides analytical insights and reports to users of a notable software provider. It has successfully leveraged the rapid growth of this software provider by offering dynamic and feature-rich functionality that allows its users to track various KPIs related to a company’s customer base. This is available to users with a one-click set-up; facilitating a fast and responsive user experience.
The software’s unrivaled functionalities and close relationship with the third-party software provider have spurred impressive growth, generating a c.124% CAGR between 2015 and 2018. Remarkably, this has been achieved with zero advertising spend.
The owner’s focus on scalability and operational simplicity is evidenced by the high net margins of over 80% and the low owner time requirements to run the business. This ensures a new owner will have plenty of time and capital to explore and implement growth initiatives.
This business represents a great acquisition opportunity for an investor looking to acquire a well-built B2B SaaS software provider. With strong business fundamentals, an abundance of growth opportunities, and a firm foothold in a steadily-growing niche, the business is primed to continue scaling under a new owner.